ID Services

Presse

admin81726afc85 — Fri, 06 Jan 2017 12:48:54 +0000

Press admin81726afc85 Fri, 01/06/2017 - 13:55

Discover our channel, in french, with product videos, in situ uses of our customers, etc.

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Find below our press issues, in french :

- DATA Collection : La logistique de CEDILEC aux bons soins d'ID Services, Jean-Claude Festinger, 1er trimestre 2012

- Techniques de l'ingénieur, Les moyens de la traçabilité en milieu industriel, Jean-Claude Festinger, Octobre 2016

- Supply Chain Magazine, DATA VALUE, .....

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Are you a journalist and would you like more information about a product, solution or service ?

Do not hesitate to send us an email on contact@idservices.fr

Thank you for your interest in our business and products

HOTLINE FOR AFTER SALES SERVICE

admin81726afc85 — Tue, 06 Dec 2016 13:29:34 +0000

HOTLINE FOR AFTER SALES SERVICE admin81726afc85 Tue, 12/06/2016 - 14:29

Concerns with initial operation, a malfunction or a failure, ... ?

ID SERVICES have an open ear !

Contact us by phone +33 (0)4 74 56 01 20 or by email on sav@idservices.fr

For after sales services and technical support concerns, please contact our technicians from Monday to Friday, 8 : 30 am to 6 pm.

Feel free to contact us for any question or technical problem. In case of failure our technicians and engineers will do some trials with you if it's needed to make a strong diagnosis. In that case, we will ask you to return the material to our technical center.

Above all return to the after-sales service, please contact us to obtain a RMA ID. That ID gives you the opportunity to follow your return on our dedicated website called IDS-Tracking. From the reception, to the delivery the whole steps are tracked in tour repair IT system. A login procedure is sent by email. Just ask for it.

Services

admin81726afc85 — Tue, 06 Dec 2016 10:51:06 +0000

Services admin81726afc85 Tue, 12/06/2016 - 11:51

ID Services is also synonymeous of :

Maintenance & After Sales Services,
Value-added Manufacturer,
After sales Hotline available from Monday to Friday,
Integrator of identification solutions,
Infrastructure & network expertises, LAN, WLAN,
Project, consulting & softwares : development on demand, ...
Accessories and supplies.

Our technical support center provides high quality after-sales service and fast turnaround time for repairs. We provide the best support and answers to your questions within the shortest period of time.

Photo credit : #87076206 | © Coloures-pic - Fotolia.com

Pourquoi ID Services ?

admin81726afc85 — Thu, 10 Nov 2016 14:33:29 +0000

Why ID Services ? admin81726afc85 Mon, 11/21/2016 - 11:07

We continue to grow because we are very different from the available alternatives :

We provide the best-fitting solutions and most stable devices for our partners’ specific applications.
We understand the demands of users, as we have been working with real end-users in large companies and we have rich experience of on-site installation.
We have professional engineers, R&D and software developers who have been working in the Auto-ID field for more than 20 years.
We have our own technical support center (CTM) that provides high quality after-sales service and fast turnaround time for repairs.
We develop and manufacture creative, useful and “best-fitting” accessories.
We offer personalised solutions in a timely and cost effective manner, meeting the highest quality with particular focus on client care.

We help our partners to achieve their objectives and resolve their problems.

Budgie On The Go©

admin81726afc85 — Mon, 14 Nov 2016 14:03:00 +0000

Budgie On The Go admin81726afc85 Thu, 11/17/2016 - 10:36

Ask to test our brand new "hands-free" reader, BUDGIE OTG© entirely developed by our engineers and manufactured by ID Services in France. With remarkable autonomy and reliability, it is capable of reading any type of 1D or 2D code in any direction and even behind several layers of plastic film. Equipped with a robustness to any test, the BUDGIE OTG© offers many possibilities thanks to its multiple accessories.

Wearing on the back of the hand, on the wrist, on a jacket sleeve or on the belt, everyone can find the best way to wear it. With a simplified interface at its best, it connects in the blink of an eye by reading a bar code to any type of terminal, tablet or smartphone (Windows or Android), but also to all conventional embedded terminals and PCs (via a special USB key also developed by our engineers, the BlueKub®). Not to mention the Talkmans T5 voice terminals and the latest WT41N0 terminals with which the BUDGIE OTG© can interface without any difficulty.

Connection to many different device types : you can connect effortlessly to your old or new devices running Android, Windows or any other embedded PC operating system
Longer shifts & less charging time: longer battery life (up to 30 hours) means more time between charges. Quick charging cradle reduces charge time to just 40 minutes.
Short or long scanning distance : 5 cm to 437 cm, depending on the type and the density of the barcode (printing support too)
Comfortable: the glove adapts easily to different wrist sizes
Various usage positions: can be worn on the wrist, or the back of the hand

Upload our datasheet or visit our special website Budgie: www.budgie-scan.com

A propos

admin81726afc85 — Thu, 10 Nov 2016 12:42:10 +0000

About Us admin81726afc85 Tue, 11/15/2016 - 17:39

ID Services, founded in 2002, is an experienced company (French subsidiary of the European group Autotech ID). With more than 2,700 end customers located in France but also in Belgium, Germany, Switzerland, Italy and Spain, ID Services works daily for a number of industrial, mass distribution and warehousing companies as well as for SMEs.

Our teams are composed of 35 software engineers, networks, electronics engineers, mechanics and many technicians. All are passionate about new technologies and the ultimate satisfaction of our customers: given the number of innovative products developed over the past 15 years by our engineers and our commercial success, ID Services is a truly unique company in France. The quality of the service provided to our customers and the creativity of our development teams are our priorities.

Our key activities are the following ones :

- Study & development of new products (Budgie OTG® hands-free reader, ID12® embedded industrial PC, Vocal Vest®, Silverback® accessories range, PUT2LIGHT® light bars, etc.)

- Maintenance and after-sales service within 48 hours (on all types of input terminals, readers or barcode printers)

- Specific products and design development for customers (including micrologistics ones)

- Technical project management (from the expression of the customer's needs to the implementation of the global solution, including all software, hardware and services)

- LAN and WLAN expertise

ID Services is characterized by its creativity, simplicity, flexibility too, and by the commitment of all its engineers and technicians to the satisfaction of end users! It is common in France, in this sector dedicated to the world of the logistics information chain, to find suppliers with large sales teams and few engineers. At ID Services, it's the opposite: you will mainly have engineers and technicians in front of you, with all the advantages (or disadvantages of course) that this implies...

Discover our different websites :
www.budgie-scan.com - www.silverback-accessories.com - www.vocal-vest.com - www.put2light.fr - www.nouvellesid.com

Vocal Vest 2

admin81726afc85 — Thu, 10 Nov 2016 16:27:58 +0000

Vocal Vest 2 admin81726afc85 Tue, 11/15/2016 - 17:55

In the world of voice picking, the Vocal Vest® is a small revolution which is generating huge interest. This unique item of high-tech work clothing is the final result of an intense R&D effort, including live trialing and input from high numbers of end-users.

More than 1250 hours and € 200.000 were invested in the design and manufacture of first prototypes. The patented system is equipped with removable earphones, a flexible microphone with screw-on jack plug, and an external electronic amplifier unit whose functions include inputting of software parameters and ambient noise filtering. Current vocal solutions using standard headsets face seemingly insurmountable barriers to implementation among certain sectors- headsets can “isolate” workers socially, and carry the risk of user discomfort, earache or headaches- and Bluetooth headset users can add the possibility of as-yet little understood medical risks associated with their long term use.

Where some or all of these issues are faced, the Vocal Vest® provides a real alternative to traditional headsets used in voice picking applications. Offering a high level of comfort and ergonomics, the Vocal Vest® greatly extends the usefulness of voice picking solutions by creating new and improved working conditions for more operators. Voice commands are naturally heard in both ears, while the head is completely freed from the daily constraint of headbands and earpieces.

The jacket was designed in close association with high numbers of real voice-picking operators, CHSCT (Committee for Health and Safety at Work) departments of large retailers, company doctors, and union representatives of warehouses belonging to key French retail groups. In addition to providing comfort to operators, particular attention was also given to providing a fast return on investment to customers, and low-cost, low-hassle maintenance.

Vocal Vest®2 is designed to offer comfort and versatility. Thanks to multiple adjustments, one size fits all and end users can customize this accessory to their own requirements. Special clip allows 6 different positions to hold Amplibox®2 or smartphones on the vest, while cable shealths offer multiple configurations.

Front belt clip adjusts the vest from 2XS to 3XL, and lateral belt adjustments bring comfort for end users. All audio equipments are removable to allow cleaning or easy and cheap maintenance within just a few seconds.

All Vocal Vest®2 spare parts are available for on site maintenance.

Single cradle or 4-way smart industrial chargers are also available.

Visit its dedicated website : www.vocal-vest.com or upload our datasheet

Fabricant à valeur ajoutée

admin81726afc85 — Thu, 10 Nov 2016 15:49:08 +0000

Value-Added Manufacturer admin81726afc85 Fri, 11/18/2016 - 16:22

ID Services is an integrator and manufacturer thanks to its own engineers, which gives us a singularity in our business.

- We have our own service experience to create innovative products to avoid design errors on products from American or Asian colleagues.

- We listen to our customers whom we solicit widely for the development of each of our products.

- Our reliable and durable products are easy to install, use and maintain.

- The choice of components meets objectives of durability and robustness (mostly electronic industrial and military components)

- Audacious, clever and practical : ID Services was the first to integrate touch screens with virtual keyboard on its embedded devices : it was at the end of 2003 !

→ ID12 & ID15: range of industrial PCs embedded in 12 '' and 15 '' with touch screen and customized virtual keyboard

→ Budgie: hybrid wireless reader (Barcode & RFID), batch or Bluetooth with magnetic accessories (covers, charging ramp ...)

→ Bluekub: intelligent pairing device for Bluetooth devices with fast, secure and long-range connection

→ Budgie On The Go : hands free scanner with spectacular performances ! 10 cm to 3 m range, 30 000 + scans, -30°C / +50°C

Commerce de Détail

admin81726afc85 — Thu, 10 Nov 2016 11:01:38 +0000

Retail admin81726afc85 Thu, 11/17/2016 - 11:04

Créativité, flexibilité et grand dévouement à nos partenaires

admin81726afc85 — Thu, 10 Nov 2016 10:56:22 +0000

Creativity, flexibility and high devotion to our partners admin81726afc85 Wed, 11/23/2016 - 10:53