Concerns with initial operation, a malfunction or a failure, ... ?
ID SERVICES have an open ear !
Contact us by phone +33 (0)4 74 56 01 20 or by email on firstname.lastname@example.org
For after sales services and technical support concerns, please contact our technicians from Monday to Friday, 8 : 30 am to 6 pm.
Feel free to contact us for any question or technical problem. In case of failure our technicians and engineers will do some trials with you if it's needed to make a strong diagnosis. In that case, we will ask you to return the material to our technical center.
Above all return to the after-sales service, please contact us to obtain a RMA ID. That ID gives you the opportunity to follow your return on our dedicated website called IDS-Tracking. From the reception, to the delivery the whole steps are tracked in tour repair IT system. A login procedure is sent by email. Just ask for it.